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The-Sparkling-Stars
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Saturday, April 10, 2010 @ 12:10 AM can't stand one of the front office staff today..i'm nt sure about her name though, but she was indeed very rude..although she is a front office staff working in hospitality industry which politeness is a vital requirement..=X she called to the housekeeping..every time when i just answered the phone, she directly say 'supervisor please'..the 1st time, i was quite okay with it..but unfortunately, my manager was directly behind of me watching..she told me that i need to take initiative..she wants everyone to trust me, to show everyone that i am reliable and capable of handling things. the second or third time when she called, i was in the office alone..and she demanding for a supervisor again..i told her that i'm alone in the office right now and offered to help her.. but her reaction was 'huh?! u mean there's not even ONE supervisor there?!' (with a very suspicious tone) then she continued; 'okay, u LISTEN carefully; u help me find 2 TWIN non-smoking bedroom' then she hang up the phone without a single word 'thank you'.. UGH!! i can't say that i'm angry.. but just it made me feel uber uber untrustworthy..such a simple job i've done so many times and she's there demanding for supervisor every single time when i answered the call? hais.. =X weekends are here! yay!! if only there are more weekends than weekdays in the world..LOLs! like that i can have more time with moon..haha
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Female 1st cry on [20th August] School:[Nanyang Poly - Hospitality & Resort Mngmt (HS0803)] viewed since 20.08.2008
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Saturday, April 10, 2010 @ 12:10 AM can't stand one of the front office staff today..i'm nt sure about her name though, but she was indeed very rude..although she is a front office staff working in hospitality industry which politeness is a vital requirement..=X she called to the housekeeping..every time when i just answered the phone, she directly say 'supervisor please'..the 1st time, i was quite okay with it..but unfortunately, my manager was directly behind of me watching..she told me that i need to take initiative..she wants everyone to trust me, to show everyone that i am reliable and capable of handling things. the second or third time when she called, i was in the office alone..and she demanding for a supervisor again..i told her that i'm alone in the office right now and offered to help her.. but her reaction was 'huh?! u mean there's not even ONE supervisor there?!' (with a very suspicious tone) then she continued; 'okay, u LISTEN carefully; u help me find 2 TWIN non-smoking bedroom' then she hang up the phone without a single word 'thank you'.. UGH!! i can't say that i'm angry.. but just it made me feel uber uber untrustworthy..such a simple job i've done so many times and she's there demanding for supervisor every single time when i answered the call? hais.. =X weekends are here! yay!! if only there are more weekends than weekdays in the world..LOLs! like that i can have more time with moon..haha
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standing ovation Layout: Nicole Color codes: Html color codes reminiscence
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